Privacy policy

Privacy Policy
Effective Date: 04/01/2025
Website: www.juyehlux.com
Business Name: Juyeh Lux Cosmetics

Juyeh Lux Cosmetics (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website, www.juyehlux.com.

1. Information We Collect

When you shop or interact with our site, we may collect the following types of personal information:

  • Contact Information: Name, email address, shipping and billing address, phone number

  • Order Details: Purchase history, payment method (via Shopify’s secure system)

  • Device Information: IP address, browser type, device type, and other technical data

  • Usage Data: Pages visited, time spent on site, links clicked, and other browsing behavior

  • Marketing Preferences: If you sign up for emails or SMS, we collect your preferences

We do not store credit card information. All payments are processed securely via Shopify Payments or trusted third-party processors.

2. How We Use Your Information

We use the information we collect to:

  • Process and fulfill orders

  • Provide customer support

  • Send updates about your order status

  • Deliver marketing emails or promotions (if subscribed)

  • Improve our website and customer experience

  • Comply with legal obligations

3. Cookies & Tracking Technologies

We use cookies and similar technologies to enhance your shopping experience, analyze site traffic, and personalize content. You can manage your cookie preferences through your browser settings.

4. Sharing Your Information

We may share your information with third parties only in the following cases:

  • With Shopify, our e-commerce platform provider

  • With shipping partners (e.g., USPS) to deliver your order

  • With email or SMS marketing providers if you opt in

  • If required by law or to prevent fraud or illegal activity

We do not sell or rent your personal information.

5. Email & SMS Marketing

By subscribing to our newsletter or text messages, you consent to receive promotional content from Juyeh Lux Cosmetics. You can opt out at any time using the unsubscribe link or by replying “STOP” to text messages.

6. Your Rights

You have the right to:

  • Access or update your personal information

  • Request deletion of your data

  • Withdraw consent for marketing communications

To make a request, please contact us at support@juyehlux.com.

7. Children’s Privacy

Our website is not intended for individuals under the age of 13. We do not knowingly collect personal information from children.

8. Data Security

We take reasonable precautions and follow industry best practices to protect your personal information from loss, misuse, unauthorized access, or disclosure.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised “Effective Date.”

10. Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please contact us at:
📧 support@juyehlux.com